Suggestions for Elevator Services near New York

Matthew • September 5, 2014Rooftop offers airy bar area and open terrace overlooking 44th St. Take the elevator off Grill Room for access. Beverage service from noon to 11PM and food service from 5 to 10PM, seven days a week.

Mashael • July 29, 2019Very tiny hotel in a good location. No restaurant or room service.. elevators are very slow ..

Nicholas C. • April 25, 2013I was hers on opening night and yes the elevators were not synched. HOWEVER... I am here again and the elevators are fast.. Excellent Service. Great breakfast. Big plush & comfy Rooms. Great Place.

Lia Y. • May 14, 2013Nicely appointed, beautiful lobby and rooms. Good service. Elevators are slow as molasses. Wrote this waiting for one and it still hasn't shown up.

Ranu R. • January 18, 2015Beautiful space and great service. Love the 5th floor for suit pick ups and the cool elevator ride up. Suits are really nice.

Neal R. • January 31, 2011Allow an extra 5-10 mins for the 3 elevators to service the 40 story hotel

Phu20 • August 8, 2014There are TV, air con, hot shower available, but there's not Microwave in the room or at the lounge. The overall service is good n friendly. Elevator is quite small and slow.

heather d. • August 6, 2018Service is slooooow although food is great once you receive it. Oppressively loud elevator music. Hopefully will work some of these issues out.

Michael H. • May 8, 2021If you are staying here use of service elevator on the right in the bar to get to and from your room faster!

Sandra P. • July 31, 2011All elevators are out of Service tonight (7/30).

Triaji W. • January 30, 2011No service anywhere inside. And the wait for elevators is ridiculous. But staff is super friendly.

Zina M. • August 12, 2011Elevator service was screwy,but fun when working, watching Dolce Vita in the Dark is kinda sexy. Awesome, helpful staff (often these chic hotel staff can be too cool for good service, not here!)

Marissa C. • June 1, 2018During my stay my tv broke, the water in the faucets was brown & I was trapped for 30 min in an elevator. Not a great stay. The service and staff were very nice though and tried to make up for it.

Chris G. • October 5, 2013Atmosphere is worth the price. You smell the vegetation as you step off the elevator. Atmospheric attention to detail. Food is good enough. Service is acceptable. Period music sets tone. Sunset. A+

Felicia M. • August 11, 2011Free Internet! Elevators at the main area are slow. Use the service elevator instead.

Christina B. • October 23, 2015It's a dump! Tiny, bland, unwelcoming rooms. Tiny, slow elevators. Luckily only here for one night! Tiny reception area which gets crowded. Awful staff with terrible customer service skills.

alison b. • June 1, 2011Whenever I come here the main elevators are never working so you have to work around the building to use the service elevator which takes 15 minutes to come. Use the stairs.

Jill H. • August 20, 2013Love this hotel and the service is top notch. If you're a light sleeper though, be forewarned - the atrium lets up noise all night (music, elevators, etc.).

Arun N. • October 18, 2014Great midtown views and a nice retractable roof. Smoking area has more casual seating and service. The elevator to reach the rooftop is almost hidden.

Chelsea H. • October 25, 2013You cannot get the rooms quiet or dark enough to sleep. This may be a great place for tourists but if you are traveling for work the glass elevators don't make up for the lack of peace and service.

Andrew A. • December 2, 2012Great, quirky drinks and fantastic location too! Take the service elevator to get to the Rooftop floor.

Danielle G. • November 2, 2010Try to make your way up the secret service elevator. It's way more exciting then walking through the front door downstairs. Delicious mixed drinks and such a beautiful interior.

Susu S. • June 20, 2014Stinking of sewage the lobby, bar & elevators. Stained pillow cases, their firm pillows r more mushy then the regular 1s and no guest services what so ever, on hold 4 30 minutes 2 call frontdesk

Robin N. • December 9, 2011Nice rooms, friendly service and slow elevators.

Annie J. • August 25, 2013Fantastic service & food! You can avoid the Macy's madness by taking the elevators on 35th & 6th ave side. Loved the meatballs with ricotta.Had the beef ragu pasta & a gundi special that were delish!

Matthew H. • September 5, 2013One of the guest elevators is broken, so go through door next to them and use service elevator

Emily S. • August 20, 2016Pretty hotel, terrible elevator service. Small, slow, sometimes broken, poor indication of which elevator bank goes to which floor level.

Matthew S. • February 5, 2014not a location I would ever want to stay in again, but I liked: fast elevators, firm beds. Disliked: fuck off room service prices

Yura L. • June 14, 2015Slowest elevator ever but good, prompt service and an ok view

Paul S. • August 23, 2010The elevator for track 18/19 is presently out of service - if you need assistance go to the info line at the main ticket windows